Streamline Your Business Operations
Executive Assistant & Business Operations Support for Busy Professionals and Small Businesses
Helping clients streamline scheduling, communication, administrative systems, financial administration, and website management through reliable international remote support.
Our Services
Business Operations & Financial Administration
- Basic bookkeeping
- Invoice preparation and tracking
- Accounts receivable management
- Payroll coordination
- Expense tracking and reporting
- Workflow and process support
- Administrative systems organization
Executive & Administrative Support
- Calendar and inbox management
- Scheduling and coordination
- Client communication
- Travel planning
- Research and reporting
- Data entry and document preparation
- Vendor and client coordination
CRM Setup & Management
- CRM setup and organization
- Contact database management
- Lead and client tracking
- Workflow automations
- Form and scheduling integrations
- Experience with HubSpot, Zapier, and Keap
Website Design & Development
- Website design and setup
- Website updates and maintenance
- Landing pages
- Contact forms and integrations
- Weekly newsletter creation and formatting
- Social media scheduling and content support
- Experience with WordPress, Divi Builder, Squarespace, Wix, and GoDaddy Website Builder
- Experience with Meta Business Suite, Buffer, Canva, and CapCut
Email Marketing & Newsletter Support
- Weekly newsletter creation and formatting
- Email campaign scheduling
- Subscriber list organization
- Basic email automations
- Email template design
- Experience with MailerLite, Mailchimp, Kit, and Constant Contact
Project & Research Support
- Online research and reporting
- Data collection and organization
- Outreach coordination
- Vendor and partner communication
- Spreadsheet and document organization
- List building and database research
- Event and meeting coordination
- Process documentation
Recruitment & Staffing Support
- Candidate sourcing and screening
- Interview scheduling and coordination
- Applicant tracking support
- Resume and candidate organization
- Client and candidate communication
- Onboarding coordination
Client Communications & Scheduling Support
- Inbox organization and email management
- Client communication and follow-up
- Appointment and calendar scheduling
- Scheduling platform setup and management
- Meeting coordination and reminders
- Intake forms and onboarding support
- Customer service and client relations
About Me
I’m Erin Carpenter, founder of ECVA Services. With more than 20 years of professional experience, I provide executive assistant, administrative, and business operations support for entrepreneurs, professionals, and small businesses. My background spans multiple industries, including mental health, private medical practice, the staffing industry, retail operations, and personal assistant support, giving me a well-rounded understanding of the organizational and communication needs businesses face every day.
I hold Bachelor’s degrees in Psychology and Criminology from University of South Florida and have experience working with clients across multiple time zones while living abroad. I understand how valuable time is for business owners and professionals, and I believe strong operational support allows clients to focus on growth, strategy, and the work that matters most to them.
In addition to executive and administrative support, I also assist clients with business systems, CRM organization, scheduling platforms, and website design and maintenance. I value continuous learning and enjoy helping clients implement organized, practical solutions that support their business goals.
Originally from the United States and now based near Lisbon, I enjoy spending my free time with my cat, Mr. Meow Meow, walking to the beach, painting, and gardening.
Unlock Your Business Potential
Discover how ECVA Services can transform your daily operations with expert executive support. Schedule a consultation today to explore tailored solutions for your business needs.